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AI Agents

Proven agents, custom-built for your process. Fixed price, live in 6 weeks.

Manual processes are slow, error-prone and don't scale. AI agents take over repetitive tasks β€” so your team can focus on work that truly matters.

Choose your agent

Front office and back office. Every agent has its own page with what it does and which systems it works with.

Three fixed packages

We build every agent in one of three packages. We decide which one fits together in the process call.

Starter
  • 1 task or workflow
  • 1–2 integrations
  • Live in your environment
€7,500one-off+ €300 per month
Plus
  • More complex workflow
  • Multiple decision points
  • Monitoring and optimisation
€12,000one-off+ €300 per month
Pro
  • Multi-step process
  • Fully integrated
  • Performance dashboard
€18,000one-off+ €300 per month

How an agent works

An agent does not do one thing, but a chain of actions in your systems. A person comes in where it matters.

From a WhatsApp question to a closed ticket
  1. StartQuestion comes inA customer asks via WhatsApp how to cancel their subscription.
  2. AgentUnderstands the questionRecognises the topic and checks it is within its limits.
  3. SystemSearches knowledge base and CRMRetrieves the cancellation rules and this customer’s subscription.
  4. AgentAnswersIn your tone of voice, with the right link and terms.
  5. SystemLogs itRecords the conversation as a closed ticket in the case system.
  6. PersonOnly when in doubtA complaint or emotion goes to a colleague, with a summary.
View the Customer Questions Agent β†’

How we work: custom-built, not an off-the-shelf licence

You don't buy a generic tool you have to configure yourself. Every agent starts from proven building blocks, but is built around your process, your systems and your rules. It only goes live once it works on your own data.

Your process

We follow how the work really flows today, exceptions included. The agent adapts to you, not the other way around.

Your systems

Connected to what you already use: CRM, ERP, mailbox, Teams or Slack, your own databases and APIs.

Your data and tone

Trained on your documents, examples and writing style, so the output sounds like your organisation.

Your rules

You decide what the agent handles on its own and what goes past a team member first.

1
Start

Process call and analysis

In 30 minutes we find the process that delivers the most. Then we map that process in detail together with your team.

  • Which steps are repetitive and rule-based?
  • Where are the exceptions and time losses?
  • Which systems and data are involved?
2
Design

Custom design

We define exactly what the agent does, which systems it talks to and where a human reviews. We only start building once you approve.

  • Triggers and flow matched to your workflow
  • Integrations with your existing systems
  • Human-in-the-loop wherever you want it
3
Build

Build and test on your data

We build in short cycles and test with real cases from your daily work. Your team sees progress along the way and steers.

  • Tested with your own examples and edge cases
  • Monitoring and logging built in
  • Fallbacks for exceptions
4
Within 6 weeks

Live and keep improving

The agent runs in production. We keep tracking performance and adapt it when your process changes.

What manual work costs your organisation

  • Employees spend hours on repetitive tasks that add no real value
  • Processes grind to a halt at peak moments β€” scaling means hiring more people
  • Human errors in manual steps lead to corrections and delays
  • Knowledge is locked in people's heads β€” inaccessible when they're not around
  • Reports and analyses take days while the data is already there

The result: your organisation lags behind what is technically already possible.

Examples of AI agents in practice

Lead qualification

Agent analyses incoming leads, enriches with external data, assesses quality and automatically schedules a call with the right account manager.

Document processing

Agent reads quotes, contracts or invoices, extracts relevant information and puts it directly into the right system β€” without human intervention.

Customer service triage

Agent analyses incoming queries, answers standard questions directly and routes complex cases to the right team member.

Reporting automation

Agent pulls data from multiple sources, compiles reports and automatically sends them to the right recipients at the right time.

Frequently asked questions

Question not listed? Ask it in a process call

Custom work on a proven foundation. We have used the agent's building blocks before, so you don't pay to reinvent the wheel. The setup, integrations, rules and tone are built specifically for your organisation.

Processes that are repetitive, have clear input/output and are rule-based. Think document processing, data enrichment, communication triage, reporting and monitoring.

Yes. We build integrations with most common systems: CRM (Salesforce, HubSpot), ERP, email, Slack, databases and custom APIs.

We always build in fallback mechanisms. The agent can flag uncertain situations for human review instead of acting automatically. Logging provides a complete audit trail.

The agent is live within 6 weeks of the process call. Want proof first? Start with the AI Fastlane: a working prototype on your own data in 5 days.

There are three fixed packages: Starter €7,500, Plus €12,000, Pro €18,000, each + €300 per month.

Which processes do you want to automate?

In a 30-minute process call we look at which process delivers the most and which agent goes with it.

AI Agents - MACH8 | Automate Your Workflow