Answers customer questions, day and night, in your tone of voice.
Your team answers the same questions every day, while customers wait outside office hours.
Illustrative example.
Answers questions based on your knowledge base and policies
Works via website chat, WhatsApp and email
Looks up customer data in your CRM when needed
Learns from new questions your team adds to the knowledge base
For complaints, emotions or sensitive situations
When the answer is not in the knowledge base
When the customer asks for a person
Always with a summary, so the customer never has to repeat themselves
Your system not listed? If it has an API, we connect it.
Worked example
At 2,000 questions a month and 5 minutes per answer, your team spends over 160 hours. If the agent handles half on its own, that is 80 hours a month back for work that needs a person.
End users always know they are talking to AI (AI Act, Article 50)
DPIA and AI Act file per agent, included by default
Every action logged: what, when and why
Hosting and data in the EU
A person remains ultimately responsible; when in doubt the agent stops
AI Act file and DPIA
Testing with real data
Onboarding for your team
Hosting in the EU
Monitoring and model upgrades
We build every agent in one of three packages. Which one fits depends on the number of steps, decision points and integrations. We decide that together in the process call.
Start with the AI Fastlane: a working prototype on your own data in 5 days, from €6,000.
Question not listed? Ask it in a process call
No. We tune tone and wording to your organisation and test with real questions from your own customer contact before going live.
Yes. The AI Act requires transparency (Article 50) and we build that in by default.
There are three fixed packages: Starter €7,500, Plus €12,000, Pro €18,000, each + €300 per month. The AI Act file and DPIA are always included.
Within 6 weeks of the process call. Want proof first? Start with the 5-day AI Fastlane.
It takes over the repetitive work, so your team has time for the conversations and decisions that need a person.
In a 30-minute process call we look at your process, your systems and what the agent can take over.